California Privacy Notice

In the past 12 months, we have collected the following categories of personal information:

• Identifiers: Name, email address, phone number, IP address, and booking reference numbers.
• Commercial Information: Records of travel services purchased or considered.
• Internet Activity: Browsing interactions with our website, pages visited, and search queries.
• Geolocation Data: General location inferred from your IP address.
• Sensitive Personal Information: Passport or government ID details, where required to fulfill a booking.

We collect and use personal information for the following business purposes:

• Processing and managing your travel reservations
• Communicating with you about your bookings and account
• Detecting and preventing fraud and security incidents
• Complying with legal obligations
• Improving our website and services

We do not sell your personal information. We may share personal information with travel suppliers, payment processors, and IT service providers strictly to fulfill your booking and operate our services. These parties are contractually obligated to use your data only for the purposes we specify.

As a California resident, you have the following rights:

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months.
• Right to Access: Receive a copy of the personal information we hold about you.
• Right to Delete: Request deletion of your personal information, subject to certain exceptions.
• Right to Correct: Request correction of inaccurate personal information we hold about you.
• Right to Opt-Out of Sale/Sharing: We do not sell or share personal information for cross-context behavioral advertising.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of the rights described above, please contact us by email at support@resort-outlet.com or by phone at 888-234-9022. We will respond to verifiable consumer requests within 45 days. We may need to verify your identity before processing your request.

You may designate an authorized agent to submit a request on your behalf. We will require written proof of authorization and may verify your identity directly.

Resort-Outlet is a brand of Avia Travel and Tours, Inc., 4940 Long Beach Blvd., Long Beach, California 90805, USA. For questions about this California Privacy Notice, contact support@resort-outlet.com.