Privacy Policy

Avia Travel and Tours, Inc., 4940 Long Beach Blvd., Long Beach, California 90805, USA. For privacy-related inquiries, contact us at support@resort-outlet.com. Avia Travel and Tours, Inc. acts as the data controller for personal data processed through Resort-Outlet.

• Data You Provide: Name, address, nationality, contact details, passport or ID details where required for bookings, payment data, and any communication you send us.
• Technical & Usage Data: IP address, browser type and version, device details, pages visited, and engagement time.
• Cookies & Tracking Technologies: We use cookies and similar technologies to ensure website functionality, analyze traffic, improve user experience, and personalize content where you have consented.

We process your personal data to fulfill bookings and contractual obligations, comply with applicable legal requirements, pursue legitimate business interests (e.g. fraud prevention, service improvement), and deliver optional services where you have given consent.

Your information is used to process and confirm reservations, issue travel documents, communicate with travel partners, provide customer support, manage payments, and comply with regulatory requirements.

We share data only where necessary — with resort and accommodation providers, payment processors, IT infrastructure providers, and government or regulatory authorities when legally required. We do not sell your personal data.

Where data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses (SCCs) or adequacy decisions recognized by relevant authorities.

We retain your personal data for as long as necessary to fulfill our contractual obligations and comply with applicable legal and regulatory requirements, after which data is securely deleted or anonymized.

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data; object to processing; request data portability; withdraw consent at any time; and lodge a complaint with your local data protection authority.

We will only send marketing communications if you have opted in. You may unsubscribe at any time via the unsubscribe link in any email or by contacting us directly.

We apply appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, or destruction. Absolute security cannot be guaranteed for any system.

Our services are intended for users 18 years of age or older. We do not knowingly collect personal data from minors.

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies independently.

We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes.

For any privacy-related questions, please contact us at support@resort-outlet.com or call 888-234-9022.